Testimonials & FAQ’s
What Our Clients Say About
Our Cleaning Services
“We are always extremely satisfied - the team is very conscientious. The checklist they use allows them to achieve an amazing level of detail.”
E.M., Mill Valley, CA
"They consistently blow our expectations away with the thorough, professional and gorgeous job they do for us."
T.D., Belvedere, CA
“It has been our good fortune to have used your cleaning service for many, many years. My team takes very good care of us and our home. They feel like family.”
D.V., Tiburon, CA
“I know I can count on the staff to be on time, meticulous, and honest. I leave the house and return to a delightfully clean and
A.R., Sausalito, CA
“The staff always give superior service, always doing whatever I need. I don’t know what I would do without them.”
F.S., Ross, CA
“The work is done in a proficient and professional manner.”
J.B., San Rafael, CA
“I have been impressed with your service since day one.”
K.T., San Rafael, CA
“Not just ‘very satisfied’ – service is excellent.”
C.P., Sausalito, CA
“Very nice personnel, they always meet my needs – well done!”
R.D., Greenbrae, CA
“We are very pleased with our team. They do an excellent job.”
S.W., Mill Valley, CA
“I love the days the team comes!”
M.S., San Anselmo, CA
“Your folks are really terrific – professional, very pleasant and they do a great job.”
C.W., Novato, CA
“Couldn’t be happier!”
E.F., Kentfield, CA
“My team is wonderful, and are extremely trustworthy.”
S.M., Larkspur, CA
“We are always very satisfied. Great staff, very thorough and they do a great job.”
D.R., Novato, CA
“I know I can count on your staff to be on time, thorough and honest.”
A.R., Mill Valley, CA
“It has been a pleasure to have you and your staff in my house. Your service has always been outstanding.”
P.M., San Rafael, CA
“They are always cheerful, very prompt, very polite."
J.M., San Rafael, CA
“I am a very happy camper. I love my team. Having them come has made my life easier, thank you.”
A.M., San Rafael, CA
“The crew have been coming to my house for the last eight years to my complete satisfaction.”
A.B., San Anselmo, CA
“You guys are the best!”
J.H., Ross, CA
“I have always been very satisfied, they are totally trustworthy and will do anything I ask them to do.”
I.W., San Rafael, CA
Frequently Asked Questions
1) Because we have 40 years of local experience.
2) Our proprietary checklist which allows us to achieve an exceptional level of detail.
3) Our pricing.
4) Our highly trained professional staff’s extreme dedication to our client's satisfaction.
We will provide all equipment necessary along with all cleaning supplies required, which are all eco-friendly.
No, most of our clients actually are not. You can provide us with a key, which is carefully secured and controlled from our home office, or you can leave a key in a secure place on your property. You can feel comfortable that the staff has been carefully screened, insured, and bonded.
We would appreciate that you remove any clutter, toys, etc. from the areas to be cleaned.
All of our team members have been carefully screened, certified, and trained, are insured and bonded. Many team members have been with us for a number of years. They are also uniformed and know not to eat, drink, or smoke on your property.
What is included is mutually determined by both of us during your free consultation using our checklist. As we walk through each room of your home, we will determine what level of detail you want us to accomplish on each visit. As a full-service company, we are capable of doing whatever you want and need. We also offer a number of services that can be done seasonally, semi-annually, or annually, such as carpet cleaning or window washing.
The cost will be determined by the level of detail you want and the size of your home. Once those are determined, the cost will be consistent with each visit. Since we do not have to pay franchise fees, along with the efficiencies our experience has taught us, you will be very pleased with the value that we offer.
Most clients will leave a check or cash on the table for us when we visit. If you prefer, arrangements can be made to have the fee charged to your credit card.
Our experience has taught us to be very careful around your possessions, so incidents almost never occur. If, however, something is accidentally broken, all of our staff are insured and bonded. A no-hassle insurance claim can easily be processed.
Our first appointments typically start at 8:00 AM. Our last appointment usually starts at 3:30 PM. Our typical week is Monday through Friday; however, weekend appointments can be made if you prefer. We will choose a day and time that works for you. That time slot will consistently be yours except in the case of a holiday.
A simple phone call to the office can create a new time for you, whether a one-time situation or permanent. At least a 72-hour notice is always appreciated.
We offer the industry’s best guarantee. Just call our office and let us know what you are not happy with. Our team will rectify the problem within 24 hours. If for any reason you are still not completely satisfied, any monies paid will be returned.